RFID Garment Tracking at Disney

Posted by Ken Lynch on Mon, May 07, 2012 @ 10:09 AM

Tags: Garment Tracking, RFID, Inventory Management, RFID Kiosk, Laundry Management

I could write a flowery post about this deployment of ThingMagic RFID readers, but I think it would be more compelling if I just stick to the facts.  If you have a large inventory of garments that you need to track, take a look at the following ROI case and then contact us to discuss how RFID can help save you time and money.

  • Disney is using UHF RFID to track $100 million worth of costumes.
  • The solution has saved the company more than a million dollars.
  • Inventory counting times have been reduced from approximately 180 labor hours (within larger costume storage areas) to about two hours.
  • The system has increased the accuracy of inventory checks, from 85 to 90 percent accurate to nearly 100 percent.
  • The need to staff checkout counters has been eliminated, freeing up personnel for other tasks.

This is how it works. A Disney cast member walks through rows of costumes at one of the 25 storage areas. She selects her costume garments and proceeds to a kiosk with an integrated ThingMagic RFID reader. The cast member swipes her ID badge through a bar-code reader at the kiosk, where her face and name are displayed on a video screen. The RFID reader captures the garments’ tag IDs and feeds that information to the Disney garment management software. Voila. Cinderella is off to greet her fans without a moment’s delay.

When the cast member is done for the day, she puts her costume into a laundry chute where another ThingMagic RFID reader captures the tag IDs. The status of the garments is updated, noting when they enter and exit the laundry area. This same process works with uniforms for band members, wait staff, and… well, you get the picture.

Disney Soution

Disney also uses RFID-enabled inventory cycle count carts to expedite inventory counts in their costume storage areas.  What previously involved 15 to 20 employees manually scanning barcodes for nine to twelve hours can now be completed by one or two workers in about one hour.

The solution paid for itself in less than a year.

(Image source: RFID Journal RFID Helps Disney Employees Get Into Character)

Laundry is Less of a Dirty Chore with RFID

Posted by Ken Lynch on Mon, Oct 24, 2011 @ 10:09 AM

Tags: Garment Tracking, RFID, Hospitality, Laundry Management

RFID Laundry Management

If there is one thing we know about RFID, it’s that if there is one way to use it within a market or market segment, there are 100 ways. Using RFID to modernize or improve laundry management is no different.  RFID–enabled laundry applications are being used in hotels, casinos, government offices, hospitals, schools, professional sports, and basically any institution that deals in employee uniforms, garments and linens.  

The benefits of implementing an RFID-enabled laundry system range from streamlining processes to eliminating inventory errors, decreasing manual labor, and even reducing the spreading of disease. More advanced business objectives can include improved energy and water efficiency. All of these benefits have a direct, positive impact the bottom line, which is often the case with enabling a process with RFID.

However, it’s not just the use of RFID in general that improves laundry management. It’s very specific capabilities that have been designed into in RFID tags and readers, and the manner in which they operate with one another that make this use of RFID truly innovative.

The RFID tags used in laundry management need to be able to withstand water immersion, extreme heat, pressure and chemicals. On the flip side, RFID readers need to be able to read tags simultaneously for clothing or other items that may be stacked or in piles. As the technology has evolved, UHF RFID solutions are beginning to replace other RF and proprietary technologies in this space (we are also seeing the same thing in waste management, tolling, access control, and other markets and applications).  UHF has proved to be ideal for laundry management because, not only can it be used to identify and locate hundreds of items per second, but it also has the added benefit of reading items from greater distances.

For organizations that need to track their garment inventory in large batches, UHF technology allows them to eliminate the less efficient practice of single-piece barcode or proprietary tag scans. Further, they can eliminate or reduce the number of expensive, dedicated read stations which can lead to added time-saving and cost reduction benefits.

Now, take into consideration that many business don’t have a laundry facility on-site. In these cases, the laundry is shipped elsewhere to be cleaned and sorted, making the management piece a little more challenging. If the laundry is done off-site, the implementation of RFID portals and use of tag directionality features can play a big role. It can be used to tell if the items are leaving or arriving for better inventory precision. Points of loss can be identified so that any necessary corrections can be made to prevent similar situations in the future.

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Share your experiences or thoughts on the use of RFID for laundry management.  We’re eager to hear them!

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