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RFID Garment Tracking at Disney

Posted by Ken Lynch on Mon, May 07, 2012 @ 09:09 AM
  
  
  
  
  

I could write a flowery post about this deployment of ThingMagic RFID readers, but I think it would be more compelling if I just stick to the facts.  If you have a large inventory of garments that you need to track, take a look at the following ROI case and then contact us to discuss how RFID can help save you time and money.

  • Disney is using UHF RFID to track $100 million worth of costumes.
  • The solution has saved the company more than a million dollars.
  • Inventory counting times have been reduced from approximately 180 labor hours (within larger costume storage areas) to about two hours.
  • The system has increased the accuracy of inventory checks, from 85 to 90 percent accurate to nearly 100 percent.
  • The need to staff checkout counters has been eliminated, freeing up personnel for other tasks.

This is how it works. A Disney cast member walks through rows of costumes at one of the 25 storage areas. She selects her costume garments and proceeds to a kiosk with an integrated ThingMagic RFID reader. The cast member swipes her ID badge through a bar-code reader at the kiosk, where her face and name are displayed on a video screen. The RFID reader captures the garments’ tag IDs and feeds that information to the Disney garment management software. Voila. Cinderella is off to greet her fans without a moment’s delay.

When the cast member is done for the day, she puts her costume into a laundry chute where another ThingMagic RFID reader captures the tag IDs. The status of the garments is updated, noting when they enter and exit the laundry area. This same process works with uniforms for band members, wait staff, and… well, you get the picture.

Disney Soution

Disney also uses RFID-enabled inventory cycle count carts to expedite inventory counts in their costume storage areas.  What previously involved 15 to 20 employees manually scanning barcodes for nine to twelve hours can now be completed by one or two workers in about one hour.

The solution paid for itself in less than a year.

(Image source: RFID Journal RFID Helps Disney Employees Get Into Character)

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